Social media is shared content, not a specific channel of sharing.
It’s conversation.
It’s questions and answers.
It’s interesting and helpful information that people send to their friends.
It’s connections between people, brands, and other organizations.
It’s a way to listen.
It’s a way to respond.
It’s a way to help customers get to know you.
It provides occasions to promote relevant offerings.
And finally, I believe social media presents opportunities for a new way of conducting business.
taken from an excellent article found in my social network via twitter....read, share, do!
Tamsen Browne Reed
Brand Evanglist
M 469.222.9628